RAG Does Not Work for Enterprises

Knowing that the generative capabilities of large language models (LLM) are sometimes hampered by tendencies to hallucinate or create non-factual responses, researchers have increasingly focused on methods to ground generated outputs in factual data. Retrieval Augmented Generation (RAG) has emerged as a key approach for integrating knowledge from data sources outside of the LLM's training set, including proprietary and up-to-date information. While many research papers explor...

Retrieval-Augmented Generation (RAG) merges retrieval methods with deep learning advancements to address the static limitations of large language models (LLMs) by enabling the dynamic integration of up-to-date external information. This methodology, focusing primarily on the text domain, provides a cost-effective solution to the generation of plausible but incorrect responses by LLMs, thereby enhancing the accuracy and reliability of their outputs through the use of real-worl...

Large Language Models (LLMs) demonstrate significant capabilities but face challenges such as hallucination, outdated knowledge, and non-transparent, untraceable reasoning processes. Retrieval-Augmented Generation (RAG) has emerged as a promising solution by incorporating knowledge from external databases. This enhances the accuracy and credibility of the models, particularly for knowledge-intensive tasks, and allows for continuous knowledge updates and integration of domain-...

This paper presents an analysis of open-source large language models (LLMs) and their application in Retrieval-Augmented Generation (RAG) tasks, specific for enterprise-specific data sets scraped from their websites. With the increasing reliance on LLMs in natural language processing, it is crucial to evaluate their performance, accessibility, and integration within specific organizational contexts. This study examines various open-source LLMs, explores their integration into...

Large language models (LLMs) have demonstrated great success in various fields, benefiting from their huge amount of parameters that store knowledge. However, LLMs still suffer from several key issues, such as hallucination problems, knowledge update issues, and lacking domain-specific expertise. The appearance of retrieval-augmented generation (RAG), which leverages an external knowledge database to augment LLMs, makes up those drawbacks of LLMs. This paper reviews all signi...

This paper presents a comprehensive study of Retrieval-Augmented Generation (RAG), tracing its evolution from foundational concepts to the current state of the art. RAG combines retrieval mechanisms with generative language models to enhance the accuracy of outputs, addressing key limitations of LLMs. The study explores the basic architecture of RAG, focusing on how retrieval and generation are integrated to handle knowledge-intensive tasks. A detailed review of the significa...

Retrieval-augmented generation (RAG) is a popular technique for using large language models (LLMs) to build customer-support, question-answering solutions. In this paper, we share our team's practical experience building and maintaining enterprise-scale RAG solutions that answer users' questions about our software based on product documentation. Our experience has not always matched the most common patterns in the RAG literature. This paper focuses on solution strategies that...

As one of the most advanced techniques in AI, Retrieval-Augmented Generation (RAG) techniques can offer reliable and up-to-date external knowledge, providing huge convenience for numerous tasks. Particularly in the era of AI-generated content (AIGC), the powerful capacity of retrieval in RAG in providing additional knowledge enables retrieval-augmented generation to assist existing generative AI in producing high-quality outputs. Recently, large Language Models (LLMs) have de...

Retrieval-Augmented Generation (RAG) has emerged as a pivotal innovation in natural language processing, enhancing generative models by incorporating external information retrieval. Evaluating RAG systems, however, poses distinct challenges due to their hybrid structure and reliance on dynamic knowledge sources. We consequently enhanced an extensive survey and proposed an analysis framework for benchmarks of RAG systems, RAGR (Retrieval, Generation, Additional Requirement), d...

Recently, Retrieval-Augmented Generation (RAG) has achieved remarkable success in addressing the challenges of Large Language Models (LLMs) without necessitating retraining. By referencing an external knowledge base, RAG refines LLM outputs, effectively mitigating issues such as ``hallucination'', lack of domain-specific knowledge, and outdated information. However, the complex structure of relationships among different entities in databases presents challenges for RAG system...